Privacy policy

Last updated: September 10, 2025

1. Information We Collect

  • Personal Information: Name, email, phone number, billing/shipping address.
  • Payment Information: Processed securely via Razorpay or similar gateways (we do not store card details).
  • Usage Data: Website interactions, cookies, device/browser details.

2. How We Use Your Information

  • To process and deliver your orders.
  • To communicate updates, promotions, and customer support.
  • To improve website performance and user experience.
  • To comply with legal, tax, and regulatory obligations.

3. Data Sharing

We share data with trusted third parties such as:

  • Payment partners (e.g., Razorpay) for transaction processing.
  • Logistics partners (e.g., Shiprocket, courier services) for order delivery.
  • IT/marketing tools for analytics and communication.

We do not sell or rent your personal data to third parties.

4. Cookies

Our website uses cookies to personalize your experience, track preferences, and improve site functionality. You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We use industry-standard measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. User Rights

You can request access, correction, or deletion of your personal data by contacting us at support@pebbleplay.in. You may opt out of promotional communications anytime.

7. Children’s Privacy

Our kits are intended for children but our website and purchases are meant for adults/parents. We do not knowingly collect personal data from children under 18.

8. Third-Party Links

Our website may contain links to external sites (e.g., payment gateways, courier tracking). We are not responsible for their privacy practices.

9. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be posted on our website. Continued use implies acceptance.

10. Contact Us

PebblePlay (MTB Retail Pvt. Ltd.)
Email: support@pebbleplay.in
Phone/WhatsApp: +91-8904299962